Privacy Policy

What information will we collect?

We are committed to safeguarding the Personal Information we receive from our visitors.

We may collect, process and store Personal Information about you. For the purposes of this Privacy Policy, “Personal Information” means contact information (e.g., name, address, email address, mailing address, telephone number) and any other information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer, device, or household. By providing contact information you acknowledge that you understand our collection and use of personal data, as described in this Privacy Policy. Personal Information does NOT include publicly available information that is lawfully made available to the general public from federal, state or local government records, or widely distributed media.

Our policies prohibit the unlawful disclosure of Personal Information. We share it externally only where federal and state law allows or requires it. It’s our policy to limit the access, use and disclosure of Personal Information to be in line with applicable law.

This website does not collect information that may be considered Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). You can always decline to provide Personal Information to us—it is your choice, and you are under no obligation to provide Personal Information to us.

Examples of Personal Information We May Collect

Information You Provide:

When you sign up through our contact form you provide us with information about yourself such as your name, email address, and phone number, address and zip code.

Information We Collect Automatically:

When you visit our website, we collect certain information about you automatically such as your IP address, location, information about your device, operating system, and mobile network, and information about your usage of the service. This information may be collected through “Cookies”.

A cookie is a small file created by a website or application to store information on your computer. Cookies do not allow websites or applications to gain access to other information on your computer. Once a cookie is saved on your computer, generally only the website or application that created the cookie can read it.

An Internet Protocol (IP) address is a number that automatically identifies the computer or mobile device that you are using to access the Internet. The IP address enables our server to send you the site pages that you want to visit or the data you want to view. The IP address may disclose the server owned by your Internet Service Provider. We use your IP address to help diagnose problems with our server and to support our administration of this website.

How will information be used?

Any personal information that you provide is used for the purpose for which you provide it.

Provide Services:

We may use your Personal Information to provide you with personalized services based on information provided by you.

Communicate:

We may use your email address or phone number to, for example, periodically send you updates about Joyuus. We may also send you optional user surveys. To opt out of these surveys or other specific categories of communications, please email [email protected]. You may also opt out of all email communications from Joyuus by following the unsubscribe link contained at the bottom of each email we send to you. You may opt out of any text based communications by replying STOP.

Marketing:

We may use your Personal Information to provide news and updates about Joyuus Services that may be of interest to you. You can opt out of these promotional communications at any time by emailing [email protected]. You may also opt out of all email communications from Joyuus by following the unsubscribe link contained at the bottom of each email we send to you.

Business:

We may use your Personal Information to analyze, operate, maintain, and improve the Service including but not limited to conducting internal research and development, developing new features, and bettering existing ones.

Legal Obligations:

We may use your Personal Information to fulfill our legal obligations, including compliance with applicable laws, rules, regulations, court orders, and other legal obligations.

Anonymized and Aggregated Information

We may also anonymize and aggregate Personal Information we have collected so that you are not identified as an individual, and we may use and disclose such information in several ways, including research, public health analysis, and any other legally permissible purposes.

Third parties

We may work with third-party service providers working on our behalf to provide services such as analytics, data security, and data hosting, processing, and storage to operate and improve our Services.

If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. Any entity acquiring our business or assets would have an obligation to use the Personal Information we possess strictly in accordance with this Privacy Policy. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information only as set forth in this policy, unless that acquirer has your consent in compliance with applicable law.

We may share Personal Information when we believe in good faith that an applicable law requires it; at the request of law enforcement, judicial authorities (e.g. upon receipt of a court order or subpoena), appropriate governmental authorities; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety or security of third parties, users of our Services, our businesses, or the public.

We do not sell, rent, or lease our customer lists to third parties.

What if I don’t want information about me to be collected?

Providing personal information through this website is optional. Personally identifiable information will not be collected from you without your knowledge and approval.

If you do not wish to have your activity on our website tracked you can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. You can learn more information about how to manage and delete cookies by visiting allaboutcookies.org. Some parts of this website may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

“Do Not Track” Signals

Certain mechanisms may allow you to send web browser signals, known as “Do Not Track” (“DNT”) signals, indicating your choice to disable tracking on the Website. We do not respond to browser do not track signals at this time. More information about “do not track” is available at www.allaboutdnt.org.

Linking to Other Sites

From time to time, we will provide links to websites or applications not owned or controlled by us. We do this because we think the information might be of interest or use to you. A link to a third-party website or application does not constitute or imply endorsement by us. We cannot guarantee the quality or accuracy of information presented on third-party websites or applications. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of third-party websites or applications. We encourage you to review the privacy practices of any website or application you visit.

Questions

If you have questions regarding this policy, please email us at [email protected].

This privacy statement is effective June 1, 2023. This privacy statement is subject to change. We encourage you to review it from time to time